Audit and compliance

Policy & Procedures

NSA can help you design and implement guidelines that are intended to serve as support in the development of a Policy and Procedures for all levels of your specific business needs. We provide guidance in the writing of policies and procedures based on our expertise knowledge of differential organizations. We help you develop documents specific to your business that will address specific regulatory requirements for policy and procedure content in your industry.

Even though there are specific regulatory requirements for content of Policy and Procedures documentation, the policies and procedures themselves should be a reflection of the philosophy and actual practices of the business. In other words, a policy and procedure program shouldnot bean exact recitation of the regulations; rather it should be the business' way of implementing and being in compliance with the regulations.

An effective Policy and Procedure program is created in such a clear, concise, and easy to follow way that anyone, whether a new or experienced employee, administrator, vendor or third party facilitator, can understand the context of the program

Information management policies and procedures for your business are an important "how to" component in implementing the compliance model. It establishes corporate policies and procedures and strengthens your program by assigning the governing standard for managing your program. It also defines how to maintain the program's classification system at the departmental level. Just as it is at the corporate level, a detailed policies and procedures manual is perhaps the most important aspect of maintaining an information management program at the user level.

It's simple: a policies and procedures program represents a guide for the practical and appropriate application of your corporate policies and procedures regarding the management of your information. At the same time, it establishes the responsibility and processes for individual users to manage the information that they utilize.

Having appropriate, practical policies and procedures relating to the management of your organization's information helps your business know what information they own and are responsible for. It also helps them understand the methodology for the storage, maintenance and potential destruction of that information.

The business policies and procedures can serve as an excellent training tool for new staff and a source of reference for existing staff. This documentation is also crucial to review and update when your organization changes the way it controls, stores and processes information.

The program should contain policies, procedures and guidelines on all of the components of a viable Records Management Program including:

  • Policy statement
  • Program objectives
  • Record identification
  • Application of the classification and retention schedule
  • Record type (paper, electronic)
  • Security
  • Privacy
  • Storage environment and structure
  • Record maintenance
  • Responsibilities: management and staff
  • Updating the system

A defined and documented policies and procedures program is what allows you to ensure your organization reaps all of the benefits of your information management programs. Not only does it outline expectations, authority and responsibility for your information management activities, it also ensures that your personnel will know how to properly treat records in the file creation, active and inactive phases of the information management lifecycle. Finally, it assures that information is available to appropriate users on a timely basis!